faq
You can see the answers below to some of our most frequently asked questions about our VIP Service.
How does your vip service works?
1) You select what you need from our services
2) Proceed with payment link
3) You fill the provider link
4) We inform you once your order is received
5) We provide the tracking information once your product is shipped
What is Towellness.vip return policy?
We do not offer a returned policy on processed orders or completed services.
How can I track my order?
Once your order is processed and shipped, you will receive a confirmation txt with a tracking number. You can use this tracking number to monitor your order's status on the carrier's website.
Do you offer international shipping?
No, we do not offer international shipping.
How can I change or cancel my order?
If you need to make changes to your order or cancel it, please contact our customer service team as soon as possible. Orders can only be modified or canceled before they are processed and shipped.
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience as convenient as possible. We will submit a payment link from 4u@towellness.vip
wHAT IS YOUR TURN AROUND time?
If order and payment are processed early in the day, most likely we can turn around the same day for next day delivery. Other wise within a day or 2. Once you receive your tracking number your product would be delivered next day am.
How do I determine what i need?
We provide a detailed service alternative options while we exchange information with you. We will help you find the perfect fit. If you have any additional questions about dosing, feel free to TXT our customer service team for assistance.
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